TERMS AND CONDITIONS OF ENTRY
Thanks for being excited about LOST IN BETWEEN FESTIVAL (LIB ENTERTAINMENT Pty Ltd – ABN: 81 670 410 394).
We’ve set the following festival terms and conditions of entry to ensure everyone has an amazing and fun experience.
TICKETING & WRISTBANDS
Tickets are available online as e-tickets via our official platform, Triniq.
1. The ticket is proof of purchase for the event and must be presented at the time of admission, along with valid proof of age ID.
2. One ticket is valid for the person named on the ticket.
3. Each ticket holder is entitled to transfer their ticket to someone else during a designated date range. Ticket transfers will incur a fee, and the process for changing names may vary. Find more details about our name-changing process.
4. Tickets are not to be duplicated for the purpose of falsifying entry.
5. Tickets are created and managed using the Triniq website and may also be subject to additional Terms and Conditions of Triniq.
6. The ticket entitles the patron to one wristband. Tickets can be exchanged for wristbands at the gate office during the event, and wristbands must be worn at all times. If you are caught without a wristband, you will be removed from the site.
REFUNDS
7. Unless authorized by LOST IN BETWEEN and except as required by law, ticket sales are strictly non-refundable.
8. The event organizer reserves the right to make changes to the program without prior notice.
9. If you are denied entry to the event or evicted for possessing a prohibited item, you will not be eligible for a refund.
10. The promoter reserves the right to cancel the festival at any time due to a Force Majeure Event, which in the promoter’s sole discretion makes it logistically impossible to continue. “Force Majeure Event” refers to anything outside the promoter’s reasonable control, including but not limited to fire, bad weather, damage to the festival site, flood, drought, storm, lightning, act of God, explosion, sabotage, accident, labor dispute, council or police rulings, or war. The promoter reserves the right to shorten the festival duration at any time due to a Force Majeure Event.
RESALE YOUR TICKET
11. For ticket resales, we highly recommend using Triniq only.
Our ticketing platform, Triniq, offers a 100% secure marketplace for reselling and purchasing second-hand tickets. We strongly encourage using this service for your own safety as a seller and to ensure the safety of the buyer, helping to avoid potential scams.
How to do it:
You can list your tickets for resale at https://www.triniq.com/profile if you are the original purchaser. Buyers can find resale tickets at https://www.triniq.com/resale.
12. To minimize the risk of scams (which can still occur on any platform), we do not recommend using Tixel or any other similar platforms due to potential scamming issues. We also highly discourage purchasing tickets through random individuals, especially profiles that appear suspicious or are known for scamming, particularly those active on our Facebook page. If you have any doubts about a seller, it’s best to avoid the transaction. Please note that LOST IN BETWEEN does not accept any responsibility for scams and will not refund any scammed tickets.
ACCESS & ENTRY
13. Management reserves the right to refuse entry.
14. Gates officially open at 10 AM on Saturday, March 28, 2025, for general ticket holders and close at 2 AM (Sunday, March 29). They reopen on Sunday at 8 AM and close again at 2 AM (Monday, March 30). Note that there are gate closure times between 2 AM and 8 AM on Sunday, March 29, and at midnight every following night of the event. Those with an early access pass can enter from 12 PM on Friday, December 28, 2024, until midnight. The gates will finally close at 12 PM on Thursday, January 2, 2025, at the conclusion of the festival.
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Friday: 12 PM to midnight (early access ticket holders only)
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Saturday: 10 AM to 2 AM (official opening of the festival)
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Sunday: 8 AM to midnight
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Monday: 8 AM to midnight
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Tuesday: 8 AM to 10 PM
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No pass-in allowed after that date and time.
15. Any persons acting anti-socially, threatening, or unruly will be asked to leave the premises.
16. Illegal substances, glass, weapons, fire hazards, and other items listed as prohibited on this website are not to be brought to the event. There will be car searches at the gate to ensure compliance.
17. Please save your pets the stress and leave them at home. No animals or pets will be permitted on site.
18. No flammable liquids or fire hazard items of any kind are to be brought on site, including but not limited to flares, lasers, generators, fireworks, kerosene, cooking stoves, and LPG bottles. Fire hazards of any risk will be confiscated at the gate due to total fire ban periods.
19. Pass-outs are permitted at this event during gate opening hours. Please note that if the gates are closed, re-entry will not be allowed until the next scheduled opening. Thank you for your understanding!
MEDIA & MARKETING
20. LIB ENTERTAINMENT Pty Ltd has all rights to film, photograph, distribute, and produce media from this event.
21. Any data collected for marketing purposes from this event will be strictly in accordance with the Privacy of Information Act.
MINORS
22. People under the age of 18 must be accompanied by a legal parent or guardian. Under 12s are free, and this festival is kid-friendly, provided that parents or guardians take full responsibility for their children. All children must be well-treated, supervised at all times, and equipped with hearing protection. The organization reserves the right to contact legal authorities if it deems necessary for the safety of any child. We encourage a safe and enjoyable environment for all attendees, ensuring that families can celebrate together responsibly.
CAMPING & CARS
23. Every vehicle must have a valid car pass to enter the site—one pass per car. Car passes are available for purchase online and will also be sold at the gate. Please note that without a car pass, entry will not be permitted.
24. Camping outside of the festival grounds is strictly prohibited, including before the official gate opening and when the gates are closed. Any instances of illegal camping will result in a call to the authorities. Thank you for your understanding and cooperation!
25. Once camping is established and the festival has started, driving or moving vehicles on-site will not be allowed. Failure to comply with this rule may result in a ban from the event. Thank you for your cooperation!
26. You must bring your own tent, van, caravan, or swag, along with essential supplies and other necessary items. Free water will be available; however, it’s always good to bring extra.
ATTEND AT YOUR OWN RISK
27. This festival is held in a place with potentially extreme weather conditions. Dehydration and heatstroke can be fatal on their own, but when combined with alcohol and poor eating & sleeping habits, the potential for harm increases significantly. Please ensure you stay hydrated, nourished, and well-rested. Don’t forget to check on your friends as well.
28. You acknowledge that there are inherent dangers in attending an outdoor festival, which may result in loss or damage to your property and personal injury. You agree to take all necessary steps to keep yourself safe, such as staying hydrated and wearing appropriate footwear. LOST IN BETWEEN Festival does not accept any responsibility for lost, stolen, or damaged personal property.
LEAVE NO TRACE
29. This event is a leave-no-trace event. Please ensure you take everything you came with and leave the environment as you found it.
WAIVER
30. To the fullest extent permitted by law, you agree to waive any legal rights of action you may have against and release LOST IN BETWEEN Pty Ltd, its officers, employees, agents, contractors, and volunteers (the “Associates”) from all claims, liability, loss, damage, and costs arising out of or in relation to your attendance at the festival (whether based in negligence or any other tort, contract, statutory liability, omission on the part of the persons released, or otherwise).
INDEMNITY
31. You agree to indemnify LOST IN BETWEEN Pty Ltd, its related entities, contractors, and their respective directors, officers, and authorized representatives against any loss, injury, or damages caused to any other person or the property of any other person arising out of your actions, negligence, or breach of these Terms and Conditions.
GENERAL
32. This Agreement will be governed by and construed in accordance with the laws of Western Australia, Australia, and the Federal Court of Australia (where applicable). The parties submit to the exclusive jurisdiction of the courts of Western Australia, Australia.
If you have any questions regarding this event, please contact : contact@lost-in-between.com.